1. Overview

Ya Media LTD provides digital services, which often involve significant time, expertise, and non-returnable work.
As such, our refund rules are strict yet fair.

  1. Refund Eligibility

Refunds are only provided if:

The service has not been started.

The customer cancels within 24 hours of purchase.

Once work has begun or assets have been delivered, no refund is offered.

  1. Non-Refundable Items

Digital services already started

Completed work

Consultations

Paid ads management work

Setup fees

Strategy or audit documents already delivered

  1. Partial Refunds

May be offered only if:

A project is mutually cancelled before 50% completion

Both parties agree in writing

  1. Chargebacks

Attempting a fraudulent chargeback will result in:

Termination of all services

Submission of evidence to payment processors

Possible legal action

  1. Contact for Refund Issues

Email: support@yakhmedialtd.pro